Helping people
create their tomorrow

 

2022 highlights

Financial performance
Financial performance
/ Business progress
Business progress
Our customers
Our customers
Our shareholders
Our shareholders
People and partners
People and partners
Communities and environment
Communities and environment

Our purpose

Helping people create their tomorrow

AMP’s new purpose brings to life the way we help customers build their financial wellbeing and achieve their goals – no matter how small.

Offering services in financial advice and superannuation, retirement income, banking and investment products, we are committed to helping people create their tomorrow.

AMP Limited supports its customers through key business lines and strategic partnerships.

AMP Bank

Providing customers with home loans, deposit and transaction accounts in Australia.

Australia Wealth Management

Comprising three business lines providing advice, superannuation (Master Trust), and investment management platforms to customers.

New Zealand Wealth Management

Supporting customers with super, retirement, financial advice and general insurance, directly and through one of the largest networks of financial advisers in New Zealand.

Strategic partnerships

Leveraging partnerships to expand capabilities and meet customer and market demands.

 
Quay Quarter Tower

The Sydney Quay Quarter Tower (QQT) building, AMP’s new headquarters and next door to its former office in Circular Quay, was developed with a repurposed core, saving approximately 8,000 tonnes of embodied carbon and is powered by 100% renewable electricity. It has been awarded a 6 Star Green Star – Office Design v3 rating from the Green Building Council of Australia.

Photo: Adam Mørk

 

Our purpose

Helping people create their tomorrow

AMP’s new purpose brings to life the way we help customers build their financial wellbeing and achieve their goals – no matter how small.

Offering services in financial advice and superannuation, retirement income, banking and investment products, we are committed to helping people create their tomorrow.

AMP Limited supports its customers through key business lines and strategic partnerships.

AMP Bank

Providing customers with home loans, deposit and transaction accounts in Australia.

Australia Wealth Management

Comprising three business lines providing advice, superannuation (Master Trust), and investment management platforms to customers.

New Zealand Wealth Management

Supporting customers with super, retirement, financial advice and general insurance, directly and through one of the largest networks of financial advisers in New Zealand.

Strategic partnerships

Leveraging partnerships to expand capabilities and meet customer and market demands.

 
Quay Quarter Tower

The Sydney Quay Quarter Tower (QQT) building, AMP’s new headquarters and next door to its former office in Circular Quay, was developed with a repurposed core, saving approximately 8,000 tonnes of embodied carbon and is powered by 100% renewable electricity. It has been awarded a 6 Star Green Star – Office Design v3 rating from the Green Building Council of Australia.

Photo: Adam Mørk

 

How we create value

 
 

Sustainability overview

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Customers

Sustainability overview customers

Consistent with AMP’s purpose, supporting the financial wellbeing of our customers is key to our sustainable success. AMP achieves this through measures to address financial capability, services to build wealth in retirement and manage through periods of vulnerability.

As a customer-led business, we are committed to providing high-quality products and services that create value for customers, including managing complaints and responding to customer feedback.

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People and partners

Sustainability overview people and partners

AMP seeks to leverage its purpose, culture, values and controls to build trust in AMP and the financial services sector. This includes ensuring our employees and advisers act ethically, and quickly resolve issues to a high professional standard.

AMP is committed to attracting, developing and retaining the skills and talent of our people and advisers, which is key to AMP’s ability to create value for customers and shareholders. This includes diversity and inclusion, health and wellbeing, and employee attraction and retention.

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Communities and environment

Sustainability overview Communities and environment

Consistent with AMP’s purpose, supporting the financial wellbeing of our customers is key to our sustainable success. AMP achieves this through measures to address financial capability, services to build wealth in retirement and manage through periods of vulnerability.

As a customer-led business, we are committed to providing high-quality products and services that create value for customers, including managing complaints and responding to customer feedback.

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Customers

Sustainability overview customers

Financial Wellness research

AMP’s 2022 Financial Wellness research shows the number of workers severely stressed about their finances is at record highs, having almost doubled since 2020.

In 2022, our Member Education teams had more than 4,900 attendees to our webinars and more than 3,400 one-on-one meetings with members across our employer and retail members. Meetings covered topics such as investment options, making additional contributions, understanding insurance in super and accessing super in retirement.

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People and partners

Sustainability overview people and partners

Respect@Work website

AMP played a significant role in the development of the Respect@Work website, which is an initiative of the Australian Human Rights Commission (AHRC) and the Respect@Work Council. The online resource for Australian businesses was created in response to recommendations of the National Enquiry into Sexual Harassment in Australian workplaces. The Respect@Work website was launched in November 2022 and is the first website of its kind in Australia.

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Communities and environment

Sustainability overview Communities and environment

The AMP Foundation

The AMP Foundation is one of the nation’s oldest and largest corporate foundations. As the independently funded philanthropic arm of AMP, the Foundation has committed to investing in the wellbeing of individuals, families, communities and society. Since 1992, the AMP has invested close to $110 million in the Australian community to help create positive change.

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